I just noticed this error message:
[40.65] Unable to write file 'http://familytrees.genopro.com/denisea3465/Fornara-Laub/pictures/ShipManifest12Nov1900pg0262line15-17.jpg'.The attempt to connect to the server failed; please verify firewall settings, server name and port number
I don't have a firewall program, but I do access through a router (hardware firewall). Any information to how I fix the settings so it doesn't block my uploading pictures? Thanks again!
My guess is it is a problem with your Internet Service Provider (ISP) caching the HTTP requests. For instance, each time a picture is uploaded, GenoPro fetches the page upload.ashx. Although the same the same page (upload.ashx) is requested many times, its content is different from one request to another. Is is possible your ISP remembers the value of one page, which causes errors further down the road. The size of your picture may have something to do with the policies of page caching. For instance, a page of one kilobyte is not worth caching, but a page of one megabytes is worth remembering in the cache.
Some time ago I tried in vain to upload full reports from Genopro to my personal webspace on Freeserve. On each occasion a number of files would upload and then the system would time me out. Technical support from Freeserve were as stumped as I was although they suggested it might be a problem with the hardware firewall installed in my router.
On the next upload attempt I noticed that for each file upload a different port was being looked at and the system would fail after using only four or five. I then configured the hardware firewall to allow port scanning and this fixed all the upload problems. I also have a software firewall and other security measures in place which have so far prevented any nasties from scanning my ports. A useful tool to check your system is 'leaktest' from grc.com - just for your peace of mind if you do allow port scanning.
I have now changed ISP but can still quite happily upload full reports to my personal web space although I haven't tried the GenoPro family tree site yet.
Your problem seems to have some similarities to the one I had so I am hoping that this info might just help.
Best wishes